Privacy Policy

Welcome to ReserveTix.com, an integral part of HoustontTheatreScene.com. This Privacy Policy governs your interaction with our website, www.reservetix.com, and any associated subdomains ("Web Site"). The platform is provided by Tytec LLC ("we" or "us"). By utilizing this Web Site or engaging with the services it offers, you acknowledge and agree to the terms outlined in this Privacy Policy. As we enhance our website and services, please revisit this page periodically, as the Privacy Policy may be subject to updates.

This Privacy Policy is an integral component of the Web Site Terms and Conditions ("Terms of Use"), which preside over your general usage of this Web Site.

Please note that this Privacy Policy exclusively pertains to information collected through our Web Site. Information obtained through other channels, such as phone calls, postal mail, offline media, or third-party sources, is not covered by this Privacy Policy.

Our Web Site is designed for users located in the United States of America, and this Privacy Policy is governed by U.S. laws.

A. Purpose

To ensure a rewarding experience during your visits to our Web Site and the use of our services, we may request and collect Personal Information. This includes but is not limited to your name, address, email, phone numbers, payment information, demographic details, and other information enabling identification. This Privacy Policy outlines what Personal Information and other data we collect, how we use it, and with whom we might share such information.

California and Canadian residents are entitled to know how their information may be shared with third parties engaged in direct marketing activities. This Privacy Policy elucidates our practices and provides guidance on opting out of information sharing for such purposes. Please take a moment to read and comprehend our Privacy Policy to understand how we handle your information.

B. What Information is Collected on this Web Site?

1. User-Provided Information

We collect two types of personally identifying information:

i. Personal Data: This includes names, contact details, and other personal information submitted through activities such as registration, transactions, or completion of online forms.

ii. Aggregated Data: Information about traffic patterns on the Web Site, such as daily user logins, is collected to analyze user behavior.

2. Web Site Usage Information

i. Cookies: Small data files known as "cookies" may be utilized to track and store information about your activities on the Web Site. Cookies enhance user experience, storing information like shopping cart contents, usernames, and passwords. Most web browsers allow users to manage cookie preferences.

ii. Clear GIFs: Also called "Web beacons" or "pixel tags," clear GIFs are transparent images that help us identify if you have visited a web page or received a message. They assist in tracking user engagement.

iii. IP Address and Clickstream Data: Our servers automatically log data about your server’s internet address (IP Address) when you access the Web Site. This information helps in internal system administration, troubleshooting, and gathering demographic data.

C. How is the Personal Information Used?

We leverage both personal and aggregated information for various purposes, including:

i. Improving Web Site content and customizing layouts for individual users.

ii. Notifying users about updates, promotional offers, or opportunities deemed relevant.

iii. Processing orders, responding to requests, and delivering services offered on the Web Site.

iv. Maintaining internal records and reporting account information to credit bureaus.

v. Analyzing user behavior for internal and aggregate statistics.

Additional uses may include editorial purposes, such as incorporating user-provided information into articles published online or in our newspaper.

D. Do we Share Personal Information and Web Site Usage Information with Others?

i. Public Forums
Contributions to public areas, like chat discussions, bulletin boards, or open forums on the Web Site, are considered public and not treated as Personal Information. We advise against submitting sensitive information in these areas to safeguard privacy.

ii. Third-Party Offers
We may communicate with users on behalf of entities not affiliated with us, conveying goods, services, or offers we believe may be of interest. Individual Personal Information is not shared with these entities.

iii. Co-sponsored Contests, Sweepstakes, and Offerings
Some activities may be co-sponsored by other companies. In such cases, information collected may be shared with co-sponsors in accordance with their policies.

iv. Service Providers
We may engage third-party service providers for Web Site operations and product/service delivery. Personal Information shared is limited to what is necessary for their assistance.

v. Aggregate Statistics
Aggregate statistics on user behavior may be shared with third parties in the form of non-identifying demographic reports.

vi. Legally Compelled Disclosures
Personal Information may be disclosed to government authorities or third parties in compliance with legal requirements or court orders.

vii. Business Transfer
In the event of an acquisition, merger, or similar transactions, Personal Information may be transferred as an asset. Affiliates controlling 20% or more of voting stock are deemed affiliates for this purpose.

viii. Third Party Ad Servers
Third-party ad serving companies may use information about Web Site visits to provide targeted advertisements. Please refer to their privacy policies for details.

E. Right to Opt-out

Users have the right to opt-out of certain uses of their Personal Information. This includes opting out of periodic emails and marketing correspondence. Instructions for opting out are provided within emails or can be communicated to info@reservetix.com.

F. Security

1. General

While we take reasonable steps to protect Personal Information, data transmission over the internet is not entirely secure. Users should be cautious when transmitting sensitive information.

2. Phishing

To combat phishing attempts, users are urged not to provide sensitive information in response to suspicious emails or websites claiming affiliation with our Web Site. Report such requests to info@reservetix.com.

G. Children

The Web Site is not intended for users under 13 years of age. No Personal Information is knowingly collected from children under 13 years old.

H. Wireless Addresses

Users providing wireless email addresses agree to receive messages from us at such addresses. Standard wireless carrier rates apply, and users can opt-out at any time.

I. Short Message Service

Users of SMS Services consent to receiving messages on their wireless devices. Standard carrier rates apply, and users can opt-out at any time.

J. Third-Party "Linked-To" Web Sites

Our Web Site may link to other websites not operated by us. We do not control the information practices of these websites, and their privacy policies govern their data collection.

K. Miscellaneous

i. Consent to Processing
By providing Personal Information to this Web Site, users understand and consent to its collection, processing, and transfer. Materials on the Web Site may not be suitable for use in other locations, and users accessing it from other locations are responsible for compliance with local laws.

ii. Your Access Rights
Users can review Personal Information stored in their accounts and request access, updates, or deletions by visiting the "Member Profile" section or emailing info@reservetix.com.

iii. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy, with updates becoming effective immediately upon posting. Users will be notified of changes by posting on the Web Site or alternative means, such as email.

iv. Contact Us
For questions or comments about our privacy practices, contact us at info@reservetix.com.

Effective Date: January 2, 2009